Privacy Policy

Privacy Policy

Information about the processing of personal data in accordance with the General Data Protection Regulation (GDPR)

1. Controller (Data Controller)

Ferkl Nutzfahrzeuge Ges.m.b.H.
Fünfling 37
3684 St. Oswald
Austria

• Email: info@autohaus-ferkl.de
• Phone: +43 720 022104

The controller is responsible for the processing of your personal data on this website.

2. General Information on Data Processing

We process personal data only to the extent necessary to provide a functional website, our content, and our services. Processing is carried out in accordance with applicable legal provisions, in particular the GDPR and Austrian data protection laws.

3. Collection of Data When Visiting the Website

When you access our website, the following data may be collected automatically:

• IP address
• Date and time of access
• Browser type and version
• Operating system
• Referrer URL
• Pages visited

This data is used to ensure the stability and security of the website.

• Legal basis: Article 6(1)(f) GDPR (legitimate interest)

4. Contact Form and Email Contact

If you contact us via a contact form or email, the data you provide (such as your name, email address, and message) will be processed solely for the purpose of handling your inquiry.

• Legal basis:

• Article 6(1)(b) GDPR (pre-contractual measures)
• Article 6(1)(f) GDPR (legitimate interest)

• The data will be deleted once your request has been fully processed, unless legal retention obligations apply

5. Customer Account and Orders

When you create an account or place an order, we process personal data such as:

• Name
• Address
• Contact details
• Order and transaction data

This data is required to fulfill contractual obligations and provide our services.

• Legal basis: Article 6(1)(b) GDPR (performance of a contract)

6. Email Communication

• We may send emails related to your account, orders, invoices, or legal notifications

• These communications are necessary for the performance of our services

• Legal basis: Article 6(1)(b) GDPR

Marketing emails will only be sent if you have given your consent.

• Legal basis: Article 6(1)(a) GDPR

7. Cookies

Our website may use cookies to improve user experience and functionality.

• Essential cookies: required for the operation of the website
• Optional cookies: analytics or marketing (if implemented)

Where required by law, we will request your consent before using non-essential cookies.

• Legal basis:

• Article 6(1)(f) GDPR (essential cookies)
• Article 6(1)(a) GDPR (consent-based cookies)

8. Hosting and Third-Party Services

• Our website is hosted by external service providers
• Personal data may be processed on their servers

If third-party tools such as analytics, tracking, or payment providers are used, they will be integrated in compliance with GDPR requirements.

• A detailed review and customization of this section is recommended before launch

9. Data Retention

• Personal data is stored only as long as necessary for the respective purpose
• Data may be retained longer if required by legal obligations (e.g. tax or commercial law)

10. Your Rights

You have the following rights under the GDPR:

• Right of access (Art. 15 GDPR)
• Right to rectification (Art. 16 GDPR)
• Right to erasure (Art. 17 GDPR)
• Right to restriction of processing (Art. 18 GDPR)
• Right to data portability (Art. 20 GDPR)
• Right to object (Art. 21 GDPR)
• Right to withdraw consent at any time (Art. 7(3) GDPR)

11. Right to Lodge a Complaint

If you believe that your data is being processed unlawfully, you have the right to lodge a complaint with the competent supervisory authority.

• Austria: Austrian Data Protection Authority (Datenschutzbehörde)
• https://www.dsb.gv.at/

12. Data Security

• We implement appropriate technical and organizational measures to protect your data against loss, misuse, or unauthorized access

13. Changes to This Privacy Policy

• We reserve the right to update this Privacy Policy at any time to reflect changes in legal requirements or our services